Contact information

CONTACT INFORMATION

Welcome to VORTECHPRIME. We value your shopping experience and are here to assist you with any inquiries, order tracking, product details, or support requests. 

Please reach out to us through our official communication channels below:

• Customer Support Email: vortechprime.support@gmail.com
• Physical Address: Maxixe, 1301 Maxixe, Mozambique
• Response Time: We target to respond to all inquiries within 12 to 24 hours on business days (Monday to Friday, 9:00 AM to 6:00 PM).

For order-related inquiries, please ensure to include your Full Name and Order Number (e.g., #V1001) in your message so our team can assist you more efficiently.

Trading Name: VORTECHPRIME
Operational Structure: Online E-Commerce Platform