FAQs

1. How long does shipping take? Shipping to the United States and Europe typically takes 7 to 15 business days. Order processing takes 1 to 3 days before dispatch.

2. Can I track my order? Yes! Once your order ships, you will receive an email with a tracking number. You can use it on our "Track Order" page to follow your delivery.

3. What is your return policy? We offer a 30-day return window for unused products in their original packaging. Please contact us at info@vortechprime.com to start a return.

4. Are your beauty tech products certified? Absolutely. All our lifestyle and beauty gadgets, including our LED face masks, meet strict quality and safety certifications.